About Us:
Abax Health is dedicated to dramatically improving untapped revenue and patient access. Our vision is to ensure every loved one gets the care they need, when they need it, and our mission is to identify, quantify, and act on healthcare's untapped revenue.
We achieve this through industry-leading Artificial Intelligence software solutions that identify untapped revenue, quantify its financial impact, and act on it using an automation-powered human concierge team to schedule patient care efficiently. Our team, with over 200 years of combined healthcare experience, is committed to solving these challenges and making healthcare better together.
Summary of Position:
We are seeking a highly organized and results-driven Project Manager to lead the execution of complex, cross-functional healthcare technology initiatives. The ideal candidate will have experience in healthcare, technology, or tech-enabled services and a strong ability to manage timelines, communicate effectively, and drive team accountability. This role involves managing multiple concurrent projects from initiation to delivery, aligning stakeholders, and ensuring projects stay on schedule, within scope, and within budget.
As stretch goals, this individual may also assist in the development of product documentation, client-facing training materials, and internal onboarding guides to support knowledge transfer and scale implementation best practices.
Duties and Responsibilities:
- Lead and manage end-to-end project lifecycle, including planning, execution, monitoring, and closure.
- Define project scopes, goals, and deliverables in collaboration with stakeholders and leadership.
- Develop and maintain detailed project plans, timelines, and communication schedules.
- Facilitate daily stand-ups, sprint planning, retrospectives, and milestone reviews.
- Track and report project status, risks, issues, and dependencies to all relevant stakeholders.
- Coordinate internal resources and third-party vendors for flawless execution of projects.
- Serve as the liaison between technical teams, operations, and external partners to ensure alignment.
- Ensure compliance with all relevant data protection and healthcare regulations.
- Continuously seek opportunities to improve project processes and workflows.
- Contribute to the creation and maintenance of product implementation guides, standard operating procedures, and FAQs.
- Collaborate with product and training teams to develop client-facing onboarding materials and internal training documentation.
- Assist in capturing feedback from implementations to improve documentation and training resources.
Project Planning & Execution:
- Apply Agile project methodologies to manage technical deliverables and process iterations.
- Maintain project documentation including requirements, roadmaps, test plans, and communication logs.
- Identify and manage changes in project scope, schedule, and costs, using appropriate verification techniques.
- Lead risk management and mitigation planning throughout the project lifecycle.
Collaboration & Communication:
- Partner with cross-functional teams, including engineering, product, operations, and client support.
- Maintain regular, clear communication with leadership on project updates and outcomes.
- Support resource allocation and team coordination in a fast-paced and evolving environment.
- Foster a culture of transparency, collaboration, and accountability within project teams.
Preferred Qualifications/Experience:
- Bachelor’s degree in Healthcare Administration, Business, Computer Science, or a related field.
- 3–5 years of experience in project management, preferably in healthcare or health tech.
- Lean Six Sigma Green Belt or Black Belt certification.
- PMP, CSM, or other project management certifications.
- Microsoft Certifications, such as Microsoft Excel Expert, Microsoft PowerPoint Associate, or Microsoft Project Certification.
- Proven experience with project management tools (e.g., Microsoft DevOps, Jira, Asana, Smartsheet).
- Familiarity with healthcare systems, EHRs, revenue cycle management, or patient access workflows.
Required Skills:
- Excellent organizational, leadership, and time-management skills.
- Strong communication and interpersonal skills to effectively lead teams and liaise with stakeholders.
- Ability to manage multiple projects simultaneously with minimal supervision.
- Proficiency in creating project documentation, Gantt charts, and status reports.
- Experience with Agile and/or Scrum project frameworks.
Preferred Skills:
- Experience working in a fast-paced, startup, or high-growth healthcare environment.
- Understanding of healthcare compliance standards such as CMS, ONC, or HL7.
- Knowledge of AI or automation tools used in healthcare workflows.
- Familiarity with Power BI or similar tools for reporting and data analysis.
- Proficiency with Microsoft Suite, including Office, Teams, Word, Excel, PowerPoint, and Outlook.
- Experience with collaboration and productivity platforms (e.g., SharePoint, OneDrive, Confluence).
- Experience with technical writing or documentation creation.
- Familiarity with tools like Confluence, Notion, or Microsoft Word for structured documentation.
- Ability to translate technical concepts into user-friendly language for training or onboarding materials.
Technology Exposure:
- Atlassian Suite
- Azure DevOps
- Salesforce
- Power BI
Why Join Us?
- Be part of a mission-driven team revolutionizing healthcare access and revenue recovery.
- Work in an innovative and fast-growing healthcare technology company.
- Collaborate with experienced professionals in a dynamic, supportive environment.
- Opportunities for leadership, mentorship, and professional development.
Abax Health is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.